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Burl’s Termite and Pest Control is seeking a motivated and detail-oriented team member to join our office staff. We are a locally owned company committed to creating an environment that supports our employees' success. Burl’s proudly provides residential and commercial services from Bedford County to Hamilton County, serving much of Southern Middle Tennessee.
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Location: Estill Springs, TN
Job Type: Full-time
Mandatory Requirements:
- Must pass a drug test (random tests may be performed)
- Must pass a background check
Primary Responsibilities
- Provide administrative support and clerical assistance to the office and field teams.
- Perform customer service duties, including answering calls, addressing concerns, and assisting customers professionally.
- Handle scheduling, routing, updating customer accounts, and setting up new services.
- Make inside sales and appointment lead calls to generate and schedule service opportunities.
- Competitive incentive pay available based on lead performance and sales conversions.
- Assist in managing daily fleet operations.
- Support inventory management processes.
Preferred Skills
- Strong time management and punctuality.
- Detail-oriented with the ability to take initiative and ownership of tasks.
- Strong research and data entry skills.
- Ability to work independently and learn quickly.
- Excellent phone etiquette and communication skills (written and verbal).
- Goal-oriented mindset, especially in relation to inside sales and lead generation.
- Proficiency in Excel, Word, and Mail Merge.
Benefits
- Paid holidays
- Vacation time
- PTO (Paid Time Off)
- IRA with 3% company match
- Aflac benefits available
- Competitive incentive pay for inside sales and lead call performance
Salary: TBD
Qualification Questions
Indeed will ask applicants the following:
- Have you completed the following level of education: High school or equivalent?
- Are you authorized to work in the United States?
Important:
Please do not call the office to check the status of your application. Applicants who do not follow this instruction will not be considered. If we are interested, we will contact you.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Estill Springs, TN 37330: Relocate before starting work (Required)
Work Location: In person
