Supervisor Skills 101: Sherry Bowman Douglas, CPC Leadership Coach

Session 1: Crucial Communication Components Five Styles of Communication Casual vs. Crucial Agreement vs. Alignment
Session 2: Conflict Resolution Strategies Conflict Management Skills, Dealing with Frustrations, Six Phases of the Resolution Process
Session 3: Managing Change in Turbulent Times Gaining Support During Transition Navigating and Leading Through Change Tools to Assist During The Process
Session 4: Fostering a Culture of Ownership, Clear Communication and Expectations, Empowerment and Delegation, Accountability and Responsibility

Registration Fee: $119
Buffet Lunch, Notebook, Swag, and Handouts Provided
**Limited Seating Available - Only 40 Spots Open**