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Customer Service Representative

Posted: 05/21/2023

Farm Bureau Insurance- Tullahoma office
106 S Jefferson St Tullahoma Tn 37388
 
Customer Service Representative
 Position Overview
Successful Farm Bureau Agency is seeking a qualified professional to join their team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.  If you are a motivated self-starter who enjoys a fast-paced environment, then this is your opportunity for a rewarding career.
Responsibilities

  • Assist members with administration of Farm Bureau Health Plans with expectation of provided training and future life/health licensing.
  • Provide prompt, accurate, and friendly customer service.  This can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
Requirements
  • Ability to work in a team environment and detail oriented.
  • Interest in marketing insurance products and services based on customer needs.
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening.
  • Organizational and multitask skills.
Competitive pay
 Full-time position
Monday through Friday  8am-4:30pm
 
If you are motivated to succeed and can see yourself in this role, please complete and email your resume to Mark.Raulston@fbitn.com.   We will follow up with you on the next step in the interview process.
This position is with a Farm Bureau independent contractor agent, not with Tennessee Farmers Mutual Insurance Company. Farm Bureau agents are independent contractors who hire their own employees.

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